Cabinets Styl Inc, Viateur Gagnon – President & Board Member
6500 Boul Pierre-Bertrand
Quebec, QC G2J 1R4
Phone: (418) 948-7023
Kitchen and bath remodeling and Cabinets
Cabinets Styl Inc provides a comprehensive package of services including custom architectural millwork, professional project management, contract administration, value engineering, technical engineering, CAD drawings, shop drawings and sample approvals, production of prototypes and CNC production capabilities, and installation services.
I purchased a set of Styl cabinetry thru a local dealer. The dealer has shown me all of the emails back and forth, as well as called the company representative on speaker phone in front of me so I know that it is styl that is the problem.
It has been a horror. As an interior designer for 30 years I know the routine, I know there are mistakes and how they can be rectified. This is something else. It’s a new low.
To start I paid the dealer extra for a higher quality finish on the cabinetry.
When quite a few parts and pieces arrived below expectation the dealer offered to pay for the replacement parts as a courtesy.
My dealer has shown me the bill. He’s buying me $3,000 worth of parts because his only concern is my satisfaction.
I saw that he placed the order in May. Styl has yet to get the order correct and finalized so that manufacturing can begin which may be 3-4 months! so it can be replaced and only replied to our contact 3 times in 4 months!
My dealer is trying to pay in full to replace defective product and Styl will not even pay attention enough to take the order and get things going.
At this rate I won’t have the parts until 2022 if ever.
This is not Covid, this is just ridiculous to not even be able to enter a parts order.
Don’t jump into the quicksand with these people.